I ported over all of my apps and data using the Samsung-supplied connector and cable. I activated the SIM card with the help of my carrier. Just switched from iPhone 5 to Galaxy S7 yesterday (7/10/17). Problem 2: Galaxy S7 can’t send SMS, keeps showing SMS failed to send message If both device troubleshooting steps won’t fix the problem at all, contact your carrier as the issue most likely lie on their network. The phone will now reboot longer than usual.Once completed, highlight ‘Reboot system now’ and press the Power key. Wait until your phone is finished doing the Master Reset.Now highlight the option ‘Yes - delete all user data’ using the Volume Down key and press the Power button to select it.Once highlighted, you may press the Power key to select it.Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’.When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.Press and then hold the Home and Volume UP keys, then press and hold the Power key.To factory reset your S7, follow these steps: Kindly follow this link if you don’t know how to use it. To easily create a backup, we suggest that you use Samsung’s own Smart Switch app. Like in clearing an app’s data, factory reset will also result to data loss so make sure to back everything up - photos, videos, documents - before doing it. This will address any possible software or operating system level bug that may have developed after some time. If you don’t think that’s not the case after doing any of the two things above, then the next troubleshooting step that you want to do is to do a factory reset. The goal is to see if the problem is after all messaging app specific. Make sure to create a backup of your text messages before clearing the data of the messaging app.Īlternatively, you can try to use another messaging app like Facebook Messenger or Google Hangouts to achieve the same purpose. Keep in mind that clearing an app’s data is the virtual equivalent of reinstalling the app so it will delete all your messages. You should now clearly see the Clear Cache and Clear Data buttons for the application.You’ll now see a list of stuff that gives you information about the app, including Storage, Permissions, Memory Use, and more.Once in there, click on an application.This may be renamed to something like Applications or Application Manager in OEM skinned versions of Android 6 or 7. Open the Settings menu either through your notification shade (drop-down) or through the Settings app in your app drawer.To do that, you want to clear the cache and data of the said app. First, you want to make sure that there’s no messaging app bug that causes the sending failed error. Message to myself is received almost immediately and phone will show “sending” and eventually will say “send failed.” Frustrating not knowing whether message really went or not. After each message sent, a few seconds later the app will report that send failed. Can send and receive texts using messaging that came with software. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.īelow are specific topics we’re bringing for you today: Problem 1: Galaxy S7 keeps saying SMS “sending failed” If you can, kindly include the exact error messages you are getting to give us an idea where to start. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. With that being said, here are some of the issues that were reported to us about the Galaxy S7 for the past few days. In fact, majority of issues are not really Samsung’s fault but more of the software, Android, side. This doesn’t mean that the S7 is inherently defective. With millions of Android users worldwide still using the #GalaxyS7 at this time, it’s expected that there will always be someone who’ll encounter problems using this device.
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